Who we are
Our website address is: https://geneswellness.com.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
What data do we gather?
We acquire data from you when you register on our site, place an order, subscribe to our newsletter, participate in a survey, or complete a form.
You may be prompted to provide your name, email address, postal address, phone number, or credit card details when ordering or registering on our site, as deemed necessary. Nevertheless, you have the option to browse our site anonymously.
Why do we collect your data?
The information we gather from you may be utilized in the following manners:
- Enhancing your user experience (your data aids us in catering more effectively to your personal needs)
- Improving our website (we continuously work to augment our website based on the feedback and information we receive from you)
- Enhancing customer support (your data assists us in responding more effectively to your customer service requests and support requirements)
- Processing transactions (your information, public or private, will not be sold, exchanged, transferred, or given to any other company for any reason, without your approval, except for the express purpose of delivering the purchased product or service)
- Administering a contest, promotion, survey, or other site feature
- Sending periodic emails (the email address you provide for order processing may be used to send you updates related to your order, occasional company news, product or service information, etc. Unsubscribe instructions are included in each email)
How do we safeguard your information?
We employ SSL encryption to protect your personal information online and take several measures to safeguard your information in our facilities. Access to your personal information is limited. Only employees needing access to your personal information for a specific task are granted access. While we use industry-standard measures to protect your personal information, we cannot guarantee absolute security.
Do we employ cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if permitted), enabling the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
You can set your computer to warn you each time a cookie is being sent or choose to turn off all cookies via your browser settings. Some of our services may not function properly if you turn off your cookies, but you can still place orders over the phone or by contacting customer service.
Do we disclose any information to external parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This excludes trusted third parties who aid us in managing our website, running our business, or servicing you, provided they agree to maintain this information confidentially. We may also disclose your information if we believe it is necessary to comply with the law, enforce our site policies, or protect our rights, property, or safety. Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other uses.
We may occasionally include or offer third-party products or services on our website at our discretion. These third-party sites have their own separate privacy policies. We are not responsible or liable for the content or activities of these linked sites. However, we endeavor to uphold the integrity of our site and welcome any feedback about these sites.
Compliance with the California Online Privacy Protection Act
We respect your privacy and have taken the necessary steps to comply with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your consent.
Compliance with the Children’s Online Privacy Protection Act
In accordance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not gather any information from individuals under the age of 13. Our website, products, and services are all intended for people who are at least 13 years old or older.
Terms and Conditions
We invite you to visit our Terms and Conditions section which outlines the use, disclaimers, and limitations of liability governing the use of our website.
This policy was last updated on May 30th, 2023
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.